Contact Ingenuity
We’re here to help with product questions, swing support, or any feedback about your Ingenuity baby swing. Our team responds within 1–3 business days.
Send Ingenuity a Message
Have a question about a specific swing model, need replacement parts, or want to share feedback? Fill out the form below and we’ll respond within 1–3 business days.
Ingenuity Customer Service
hello@theingenuitybabyswing.com
The Ingenuity team typically responds within 1–3 business days.
Ingenuity Business Address
Ingenuity Baby Swing
2847 Innovation Way, Suite 12
Denver, CO 80202
United States
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Browse our full collection of baby swings, portable swings, 2-in-1 models, and replacement parts.
Contact & Support Questions
The Ingenuity customer service team typically responds within 1–3 business days. If you need faster support for an urgent issue (safety concern, product defect), please include “URGENT” in your subject line and we’ll prioritize your message.
Include your swing’s model name (InLighten 5-Speed, Comfort 2 Go, etc.), purchase date, and a clear description of the issue. If you’re asking about replacement parts, let us know which part you need. Photos are helpful for assembly or functionality questions.
Most Ingenuity replacement parts—covers, straps, power cords, toy bars—are available through Amazon. If you can’t find the part you need listed, contact us through this form and we’ll help you locate the correct replacement or provide ordering guidance.
For order status, shipping delays, or return requests on Amazon purchases, contact Amazon customer service directly—they handle all fulfillment. We can help with product questions, assembly guidance, troubleshooting, and warranty claims once your swing arrives.
Ready to Find Your Ingenuity Swing?
Browse the full collection—InLighten models, portable swings, 2-in-1 designs, and all the accessories you need.
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